Frequently Asked Questions
Everything you need to know about your Waldor & Co. experience.
How long does shipping take and what are the costs?
We offer free worldwide shipping on all orders. Delivery typically takes 2-5 business days depending on your location, and all packages are sent via premium couriers like UPS or DHL.
What is your return policy?
Waldor & Co. provides a 30-day return policy from the date you receive your order. Items must be in their original, unused condition with all protective packaging and tags intact.
What kind of warranty do you offer on watches and jewelry?
All our timepieces and jewelry come with a 2-year international warranty that covers manufacturing defects. This ensures your investment is protected against any technical issues.
Are your watches water-resistant?
Yes, our watches typically feature a water resistance rating of at least 5 ATM (50 meters), making them suitable for daily use and light swimming. Please check the specific product page for exact specifications.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.